Returns & Exchanges
We want you to love your Taylor Swift Store merchandise as much as the music itself. If your order isn't a perfect fit, you can return or exchange eligible unwashed and unworn items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all tags are attached and the products are in their original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing